Refund policy

All sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

If your item arrives damaged, defective, or incorrect, please contact us through our Contact Us page within 48 hours of delivery.

To help us review your claim, please provide:

  • Your order number
  • Clear photos or videos showing the issue
  • Photos of the packaging, where applicable

We strongly recommend recording an unboxing video when opening your package, as this may help us verify shipping-related damage or missing items.

Once your claim is reviewed and approved, we will arrange an appropriate resolution, which may include a replacement, store credit, or refund.

Items that have been worn, washed, altered, or damaged after delivery are not eligible for a return, replacement, or refund.

Shipping charges are non-refundable unless the issue resulted from an error on our part.

This policy does not limit any rights you may have under applicable consumer protection laws.